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FF59 delays many page (URL) changes by up to 2 min

Posted

FIRST--your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message, and, when I back arrowed to get back to my message here, IT WAS GONE--a half box of message lost and now blank again. (The question was persistent--why not the message so far as well?) I'm spitting nails because I have to try to remember the exact details of what I said so I don't miss any important information for you!

Starting with FF59, there are often (not always) significant delays in switching from one page (URL) to another. The case that is particularly irksome to me is switching between my two Gmail accounts, which I do often during a day. Prior to v59, such page switching was nearly instantaneous. (I tested this on Google Chrome to see if this was a Google issue or even a general Internet issue. However, Chrome behaved nearly instantaneously, just the way FF used to prior to v59. That points to FF as the culprit in this problem.) Nor does this problem occur only once during the page switch--it actually occurs TWICE! I decided to time this once: (1) 54 seconds until the moving dot stopped, when I ought to be at my destination; (2) but it was only a blank screen, so I clicked the reload icon; and (3) 53 seconds later the Gmail account selection page finally appeared. That was a total of nearly 2 minutes when it used to be nearly instantaneous! (And this happens EVERY TIME when switching to the other Gmail account!) Additionally, while all of this was going on, "s3.amazonaws.com" and "fileserver.xyz..." (and once a third one that I don't remember) would appear at the lower left during (1) and (3). Why in the world is FF going to these sites and slowing the process? I used to LOVE (and brag to friends about) "full-featured Firefox" versus "crippled Chrome", but I've had to stop giving such advice for the moment because of this particular issue with v59. This delay issue occurs not only with Gmail but also with some other page switching, too--but I have not been able to notice any pattern. I hope that v60+ can resolve this FF problem!!

FIRST--your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message, and, when I back arrowed to get back to my message here, IT WAS GONE--a half box of message lost and now blank again. (The question was persistent--why not the message so far as well?) I'm spitting nails because I have to try to remember the exact details of what I said so I don't miss any important information for you! Starting with FF59, there are often (not always) significant delays in switching from one page (URL) to another. The case that is particularly irksome to me is switching between my two Gmail accounts, which I do often during a day. Prior to v59, such page switching was nearly instantaneous. (I tested this on Google Chrome to see if this was a Google issue or even a general Internet issue. However, Chrome behaved nearly instantaneously, just the way FF used to prior to v59. That points to FF as the culprit in this problem.) Nor does this problem occur only once during the page switch--it actually occurs TWICE! I decided to time this once: (1) 54 seconds until the moving dot stopped, when I ought to be at my destination; (2) but it was only a blank screen, so I clicked the reload icon; and (3) 53 seconds later the Gmail account selection page finally appeared. That was a total of nearly 2 minutes when it used to be nearly instantaneous! (And this happens EVERY TIME when switching to the other Gmail account!) Additionally, while all of this was going on, "s3.amazonaws.com" and "fileserver.xyz..." (and once a third one that I don't remember) would appear at the lower left during (1) and (3). Why in the world is FF going to these sites and slowing the process? I used to LOVE (and brag to friends about) "full-featured Firefox" versus "crippled Chrome", but I've had to stop giving such advice for the moment because of this particular issue with v59. This delay issue occurs not only with Gmail but also with some other page switching, too--but I have not been able to notice any pattern. I hope that v60+ can resolve this FF problem!!

Chosen solution

Went through the Safe Mode check. It worked correctly, meaning that I needed to to check extensions as the most likely candidate. Found the extension that seemed to cause the problem (which consistently seemed to visit s3.amazonaws.com, fileserve.xyz..., and glganltcs.space... during the very lengthy pauses). Disabled that extension and, now that I have found what seem to be suitable substitutes (which don't create the lengthy pause), I will delete it. I am pretty sure that I had used this extension without problems PRIOR to the release of FFv59, and so there must be something in v59 that interacts poorly with this extension. Anyway, problem solved! Thank you VERY much for your help in resolving this issue!

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

harveyh said

your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

''harveyh [[#question-1212659|said]]'' <blockquote> your "Troubleshooting information: [green] Automatically add" button does NOT work!!! I clicked it only to get a nonexistent page message </blockquote> Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

harveyh said

Starting with FF59, there are often (not always) significant delays in switching from one page (URL) to another

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

''harveyh [[#question-1212659|said]]'' <blockquote> Starting with FF59, there are often (not always) significant delays in switching from one page (URL) to another </blockquote> [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

Only a small portion fits in this box. I tried converting to an image to upload, but after taking about 9 hours to upload, I stopped the process and gave up. Will test safe mode next.

Application Basics


Name: Firefox Version: 59.0.2 Build ID: 20180323154952 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0 OS: Windows_NT 10.0 Multiprocess Windows: 59/59 (Enabled by default) Web Content Processes: 6/4 Stylo: content = true (enabled by default), chrome = false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Firefox Features


Name: Activity Stream Version: 2018.02.17.0026-173e2795 ID: activity-stream@mozilla.org

Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org

Name: Firefox Screenshots Version: 25.0.0 ID: screenshots@mozilla.org

Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org

Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com

Name: Shield Recipe Client Version: 80 ID: shield-recipe-client@mozilla.org

Name: TLS 1.3 gradual roll-out Version: 8.0 ID: tls13-rollout-bug1442042@mozilla.org

Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org

Extensions


Name: Flash and Video Download Version: 3.1.1 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a}

Name: HTTPS Everywhere Version: 2018.4.3 Enabled: true ID: https-everywhere-eff@eff.org

Name: MEGA Version: 3.27.1 Enabled: true ID: firefox@mega.co.nz

Name: Privacy Badger Version: 2018.3.21 Enabled: true ID: jid1-MnnxcxisBPnSXQ-eff@jetpack

Name: Valence Version: 0.3.8 Enabled: true ID: fxdevtools-adapters@mozilla.org

Name: Video Downloader professional Version: 1.98.2 Enabled: true ID: ffext_basicvideoext@startpage24

Name: Video DownloadHelper Version: 7.2.2 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}

Name: YouTube Best Video Downloader 2 Version: 8.5.2 Enabled: true ID: {170503FA-3349-4F17-BC86-001888A5C8E2}

Name: Download YouTube Videos as MP4 Version: 1.8.10 Enabled: false ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060}

Name: DownThemAll! Version: 3.0.8 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Google Search by Image Version: 0.3.1-signed.1-signed Enabled: false ID: google@hitachi.com

Name: PDF Converter 7.0 Version: 1.0 Enabled: false ID: nuance@pdf7

Name: Trend Micro Toolbar Version: 12.0.0.1205 Enabled: false ID: fftmtoolbar@trendmicro.com

Name: YouTube MP4 Downloader Version: 2.0.9 Enabled: false ID: @youtube-mp4-downloader

Security Software


Type: Trend Micro Internet Security

Type:

Type: Windows Firewall

Graphics


Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009003) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009003) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16

Only a small portion fits in this box. I tried converting to an image to upload, but after taking about 9 hours to upload, I stopped the process and gave up. Will test safe mode next. Application Basics ------------------ Name: Firefox Version: 59.0.2 Build ID: 20180323154952 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0 OS: Windows_NT 10.0 Multiprocess Windows: 59/59 (Enabled by default) Web Content Processes: 6/4 Stylo: content = true (enabled by default), chrome = false (disabled by default) Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Firefox Features ---------------- Name: Activity Stream Version: 2018.02.17.0026-173e2795 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 25.0.0 ID: screenshots@mozilla.org Name: Follow-on Search Telemetry Version: 0.9.6 ID: followonsearch@mozilla.com Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Shield Recipe Client Version: 80 ID: shield-recipe-client@mozilla.org Name: TLS 1.3 gradual roll-out Version: 8.0 ID: tls13-rollout-bug1442042@mozilla.org Name: Web Compat Version: 1.1 ID: webcompat@mozilla.org Extensions ---------- Name: Flash and Video Download Version: 3.1.1 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a} Name: HTTPS Everywhere Version: 2018.4.3 Enabled: true ID: https-everywhere-eff@eff.org Name: MEGA Version: 3.27.1 Enabled: true ID: firefox@mega.co.nz Name: Privacy Badger Version: 2018.3.21 Enabled: true ID: jid1-MnnxcxisBPnSXQ-eff@jetpack Name: Valence Version: 0.3.8 Enabled: true ID: fxdevtools-adapters@mozilla.org Name: Video Downloader professional Version: 1.98.2 Enabled: true ID: ffext_basicvideoext@startpage24 Name: Video DownloadHelper Version: 7.2.2 Enabled: true ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Name: YouTube Best Video Downloader 2 Version: 8.5.2 Enabled: true ID: {170503FA-3349-4F17-BC86-001888A5C8E2} Name: Download YouTube Videos as MP4 Version: 1.8.10 Enabled: false ID: {b9bfaf1c-a63f-47cd-8b9a-29526ced9060} Name: DownThemAll! Version: 3.0.8 Enabled: false ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8} Name: Google Search by Image Version: 0.3.1-signed.1-signed Enabled: false ID: google@hitachi.com Name: PDF Converter 7.0 Version: 1.0 Enabled: false ID: nuance@pdf7 Name: Trend Micro Toolbar Version: 12.0.0.1205 Enabled: false ID: fftmtoolbar@trendmicro.com Name: YouTube MP4 Downloader Version: 2.0.9 Enabled: false ID: @youtube-mp4-downloader Security Software ----------------- Type: Trend Micro Internet Security Type: Type: Windows Firewall Graphics -------- Features Compositing: Direct3D 11 (Advanced Layers) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009003) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009003) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

You did very well, I called for more help.

Have you tried Firefox Safe Mode?

You did very well, I called for more help. Have you tried Firefox Safe Mode?

Chosen Solution

Went through the Safe Mode check. It worked correctly, meaning that I needed to to check extensions as the most likely candidate. Found the extension that seemed to cause the problem (which consistently seemed to visit s3.amazonaws.com, fileserve.xyz..., and glganltcs.space... during the very lengthy pauses). Disabled that extension and, now that I have found what seem to be suitable substitutes (which don't create the lengthy pause), I will delete it. I am pretty sure that I had used this extension without problems PRIOR to the release of FFv59, and so there must be something in v59 that interacts poorly with this extension. Anyway, problem solved! Thank you VERY much for your help in resolving this issue!

Went through the Safe Mode check. It worked correctly, meaning that I needed to to check extensions as the most likely candidate. Found the extension that seemed to cause the problem (which consistently seemed to visit s3.amazonaws.com, fileserve.xyz..., and glganltcs.space... during the very lengthy pauses). Disabled that extension and, now that I have found what seem to be suitable substitutes (which don't create the lengthy pause), I will delete it. I am pretty sure that I had used this extension without problems PRIOR to the release of FFv59, and so there must be something in v59 that interacts poorly with this extension. Anyway, problem solved! Thank you VERY much for your help in resolving this issue!

Question owner

I suppose it's also possible that an extension update may have been responsible for the "new" behavior. Just wanted to cover all bases....

I suppose it's also possible that an extension update may have been responsible for the "new" behavior. Just wanted to cover all bases....
FredMcD
  • Top 10 Contributor
4267 solutions 59840 answers

That was very good work. Well done. Please flag your https://support.mozilla.org/en-US/questions/1212659#answer-1097982 post as Solved Problem so others will know.

That was very good work. Well done. Please flag your https://support.mozilla.org/en-US/questions/1212659#answer-1097982 post as '''Solved Problem''' so others will know.