Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Random Tab Crash/Whole Mozilla

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

febio_gutama
febio_gutama
more options

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports:

bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2018 11:55 bp-e9ad4d93-c3ba-4036-89af-80d511180311 11/03/2018 16:08 bp-ffdd2579-170c-4ecf-9009-7e1791180311 11/03/2018 15:53 bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 09/03/2018 15:59 bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 08/03/2018 20:13 bp-cb88298b-84c7-4eec-91cf-4deb11180308 08/03/2018 19:39 bp-4b141f97-d9bf-491a-997c-9f8dd1180308 08/03/2018 19:26 bp-87100a69-7ca3-4874-98f1-e24401180308 08/03/2018 19:25 bp-811de000-baa0-47c1-a173-6f8961180308 08/03/2018 19:25 bp-e114d9fc-cd63-4260-8402-cc39a1180308 08/03/2018 19:23

I dont know whats wrong with my laptop. My mozilla got random crash etheir tab only or whole app. These are crash reports: bp-20e26da2-5418-43f6-b1de-968fa1180313 13/03/2018 11:55 bp-e9ad4d93-c3ba-4036-89af-80d511180311 11/03/2018 16:08 bp-ffdd2579-170c-4ecf-9009-7e1791180311 11/03/2018 15:53 bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 09/03/2018 15:59 bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 08/03/2018 20:13 bp-cb88298b-84c7-4eec-91cf-4deb11180308 08/03/2018 19:39 bp-4b141f97-d9bf-491a-997c-9f8dd1180308 08/03/2018 19:26 bp-87100a69-7ca3-4874-98f1-e24401180308 08/03/2018 19:25 bp-811de000-baa0-47c1-a173-6f8961180308 08/03/2018 19:25 bp-e114d9fc-cd63-4260-8402-cc39a1180308 08/03/2018 19:23

Modified by cor-el

All Replies (2)

FredMcD
FredMcD
more options

bp-20e26da2-5418-43f6-b1de-968fa1180313 Signature: nsDisplayLayerEventRegions::~nsDisplayLayerEventRegions

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation +++++++++++++++++++++++++++++++++++++++++++ bp-e9ad4d93-c3ba-4036-89af-80d511180311 Signature: RedBlackTree<T>::Remove

This is for Sumo's Related Bugs 1405062 NEW --- Crash in RedBlackTree<T>::Remove ++++++++++++++++++++++++++++++++++++++++++ bp-ffdd2579-170c-4ecf-9009-7e1791180311 Signature: EnterJit

This is for Sumo's Related Bugs 1414545 UNCONFIRMED --- Crash on Facebook Messenger 2017-11-04

1408766 RESOLVED DUPLICATE Crash in EnterJit

1034706 NEW --- crash in js::jit::EnterBaselineMethod(JSContext*, js::RunState&) ++++++++++++++++++++++++++++++++++++++++++ bp-acab52e4-c7f8-4087-b50e-b2ecf1180309 Signature: mozilla::SmallPointerArray<T>::RemoveElement

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation +++++++++++++++++++++++++++++++++++++++++ bp-15e3ddf5-02f4-47a4-8b76-68c3f1180308 Signature: UnmarkGrayTracer::onChild

This is for Sumo's Related Bugs 1288952 NEW --- Crash in UnmarkGrayTracer::onChild

1259699 RESOLVED FIXED spike in JS-related EXCEPTION_STACK_OVERFLOW crashes on nightly

1203467 RESOLVED DUPLICATE crash in UnmarkGrayTracer::onChild(JS::GCCellPtr const&) ++++++++++++++++++++++++++++++++++++++++ bp-cb88298b-84c7-4eec-91cf-4deb11180308 Signature: ShouldClearPurple

No Modules Flagged +++++++++++++++++++++++++++++++++++++++ bp-4b141f97-d9bf-491a-997c-9f8dd1180308 Signature: nsDisplayLayerEventRegions::MaybeHitRegion

No Modules Flagged

FredMcD
FredMcD
more options

I called for more help.

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration