Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps crashing even resetting it and using safe mode

wjetchao
wjetchao
more options

Firefox is always crashing even I reset the browser and used safe mode. I use add ons like Ad Block Plus and that may cause Firefox to crash. It has been going on this morning. What should I do to fix this problem?

Here are the crash reports: 

bp-85818b0f-f41d-4d33-9273-488802130715 7/15/13 9:42 AM
bp-2d2c0eba-9639-480e-a7f3-3500b2130715 7/15/13 9:29 AM
bp-8c89aa97-d3c2-49fa-a0e0-39a322130715 7/15/13 9:29 AM
bp-3e35a745-e03c-46dc-9072-5c28f2130715 7/15/13 9:19 AM
bp-9f0df440-7692-44b0-bc34-e4f502130715 7/15/13 9:18 AM
bp-6ab1acc1-f945-470a-bb9e-2bc282130715 7/15/13 9:08 AM
bp-0ba2fc5c-6a87-482b-9355-552472130715 7/15/13 9:00 AM
D485131C-850F-49B6-8F97-097AF3A8615B 7/15/13 8:59 AM
bp-29d20b18-c650-49bd-9095-4fb6e2130715 7/15/13 8:53 AM
bp-cdb386ac-d9b2-4476-8cf8-9c1c42130715 7/15/13 8:48 AM
bp-fbeb8af5-f6fa-4516-beed-726082130715 7/15/13 8:37 AM
bp-9cf60b91-6fe8-4521-833b-7a32e2130715 7/15/13 8:19 AM
bp-68dc0a7b-3c20-4023-a009-f84722130715 7/15/13 8:18 AM
bp-55d40320-9087-40c0-88e5-aee352130715 7/15/13 8:17 AM
bp-69d9d206-16ba-4221-a5f7-fc2032130715 7/15/13 8:11 AM
bp-2a86e9a2-b55c-472d-8f53-1e8522130715 7/15/13 8:08 AM
bp-dab2ef43-81d8-498c-9d53-a164e2130715 7/15/13 8:04 AM
bp-93038d75-30c8-462e-a7bc-38fc52130715 7/15/13 8:03 AM
bp-90f2997f-82a1-43b2-8d61-c91c22130715 7/15/13 8:03 AM
bp-398d5809-f4e6-412f-818b-312362130715 7/15/13 7:44 AM
bp-ce29f4df-1619-4c79-87bd-0a4652130715 7/15/13 7:42 AM
16C4279B-B9E9-4622-B8B3-AAF7AB9997DC 7/15/13 7:38 AM
Firefox is always crashing even I reset the browser and used safe mode. I use add ons like Ad Block Plus and that may cause Firefox to crash. It has been going on this morning. What should I do to fix this problem? Here are the crash reports: <pre><nowiki>bp-85818b0f-f41d-4d33-9273-488802130715 7/15/13 9:42 AM bp-2d2c0eba-9639-480e-a7f3-3500b2130715 7/15/13 9:29 AM bp-8c89aa97-d3c2-49fa-a0e0-39a322130715 7/15/13 9:29 AM bp-3e35a745-e03c-46dc-9072-5c28f2130715 7/15/13 9:19 AM bp-9f0df440-7692-44b0-bc34-e4f502130715 7/15/13 9:18 AM bp-6ab1acc1-f945-470a-bb9e-2bc282130715 7/15/13 9:08 AM bp-0ba2fc5c-6a87-482b-9355-552472130715 7/15/13 9:00 AM D485131C-850F-49B6-8F97-097AF3A8615B 7/15/13 8:59 AM bp-29d20b18-c650-49bd-9095-4fb6e2130715 7/15/13 8:53 AM bp-cdb386ac-d9b2-4476-8cf8-9c1c42130715 7/15/13 8:48 AM bp-fbeb8af5-f6fa-4516-beed-726082130715 7/15/13 8:37 AM bp-9cf60b91-6fe8-4521-833b-7a32e2130715 7/15/13 8:19 AM bp-68dc0a7b-3c20-4023-a009-f84722130715 7/15/13 8:18 AM bp-55d40320-9087-40c0-88e5-aee352130715 7/15/13 8:17 AM bp-69d9d206-16ba-4221-a5f7-fc2032130715 7/15/13 8:11 AM bp-2a86e9a2-b55c-472d-8f53-1e8522130715 7/15/13 8:08 AM bp-dab2ef43-81d8-498c-9d53-a164e2130715 7/15/13 8:04 AM bp-93038d75-30c8-462e-a7bc-38fc52130715 7/15/13 8:03 AM bp-90f2997f-82a1-43b2-8d61-c91c22130715 7/15/13 8:03 AM bp-398d5809-f4e6-412f-818b-312362130715 7/15/13 7:44 AM bp-ce29f4df-1619-4c79-87bd-0a4652130715 7/15/13 7:42 AM 16C4279B-B9E9-4622-B8B3-AAF7AB9997DC 7/15/13 7:38 AM </nowiki></pre>

Modified by cor-el

All Replies (1)

iamjayakumars
iamjayakumars
more options

Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":

Profile Backup and Restore