Hi,

Since Firefox 49, this feature is on by default, and the dom.disable_window_open_feature.scrollbars preference has been removed.

Would you please take a look at this article and scroll down to the section 'Note on scrollbars':

https://developer.mozilla.org/en-US/docs/Web/API/Window/open#Note_on_scrollbars

This could be caused by a style rule in the page that overrides the normal use of scroll bars for long content such as:

body {
  overflow-y: hidden;
}

In addition to using zoom as a workaround, could you:

• Enlarge a resizable pop-up by dragging down on the bottom edge of the window?
• Maximize the window by double-clicking the title bar?
• Switch between regular and full screen using the F11 function key?

Not sure if any of those lets you see all of the content any more easily.

Hi, none of those tricks work. A few months ago it would let me click the scroll button and drag down but it does not do that anymore. On the EDGE and Chrome browsers, it works perfectly. It even has a drag down slide bar on the side. In Firefox there is no slide bar cannot drag cannot click scroll nothing.

It lets me maximize the window but there is still stuff on the bottom that I cannot see even with the window maximized. The only thing I can do is zoom out that is it.

Thank you for your help

Hi, Can you please supply the URL to the page having issues with.....

Hi, it is a page where you need to log in so the link will not work. Here it is anyway: http://shared.towingproducts.net/application/common/product-detail/product-fit-detail/KpLFlZ!Q5oLeXkrwiUsyeQK5tv!ytXBlijmhisrUQZleLEhGM%7CTpoE8EfEtP7fz4UwPWZ6yUwB0=

When I copy and paste the link into a tab in firefox everything works perfect. It just doesn't work as a popup window.

Also, please note this is a second popup. First there is the main popup window and it works, but you can click on something else and it pulls up the second pop up. That is the one that does not work. I attached an image showing left side firefox window and right side edge window. The edge popup window has the scroll bar Firefox does now.

How does the second popup window launch? If it's a link, you could try launching it in a new tab using either:

• Ctrl+click
• Middle-click using the mouse scroll wheel
• Right-click > Open Link in New Tab

That usually doesn't work with buttons.

Hi, no option to open in new tab. If I copy and paste the link into a new tab it works that way but takes longer than just zooming out.