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Issue with Firefox screenshot extension

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Hello Firefox, I am using "Firefox version 58.0.2 (64-bit)". I am having the issue using "Firefox Screenshots" option. It selects wrong dimensions. Can you please check why this happens? I tried to restart my pc, I tried several times but still, this is happening to me :(

Have a look on attachments also if you have problem opening attachments then try below links. https://pasteboard.co/H9Kdjd5.png (when I select this part) https://pasteboard.co/H9KfZyB.png (it show this part)

Thank you Saurabh G.

Hello Firefox, I am using "Firefox version 58.0.2 (64-bit)". I am having the issue using "Firefox Screenshots" option. It selects wrong dimensions. Can you please check why this happens? I tried to restart my pc, I tried several times but still, this is happening to me :( Have a look on attachments also if you have problem opening attachments then try below links. https://pasteboard.co/H9Kdjd5.png (when I select this part) https://pasteboard.co/H9KfZyB.png (it show this part) Thank you Saurabh G.
Attached screenshots

Modified by Saurabh Gunjal

All Replies (7)

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I don't see a FF screen shot option? Where are you seeing that at? And if that is a extension addon then you need to contact the addon creator for support.

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Hi WestEnd, Thank you for reply, have a look on attachment. I have used FF screen shot. also have a look on this link https://screenshots.firefox.com/E0lvGhNHp7dsCnWn/vod.ebay.com after click on "Save", it look like that.

Thanks

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How are you creating the selection?

Are you using the mouse to select that part of the screen?

Note that you should be able to drag the borders to get the correct dimensions.


@WestEnd: See:

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Hi @cor-el, Thank you for reply, I am using Firefox from last year. I know Firefox screenshot from last year so I am using at general. I use mouse for selection. I do exact process as other people do.

Thank you :)

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cor-el said

How are you creating the selection? Are you using the mouse to select that part of the screen? Note that you should be able to drag the borders to get the correct dimensions.

@WestEnd: See:

I see I'll have to go check my FF58.0.2 and find it now and test it.

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Hi @cor-el, Thanks for reply I have uploaded a video for you, please have a look https://files.fm/u/6qt952zs

Thank you

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