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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Gridhost
Gridhost
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Please assist me with my firefox i tried everything but cant understand why it keeps crashing Crash ID: bp-e7a77be9-9734-44fa-b8d1-5a1b91180208

Please assist me with my firefox i tried everything but cant understand why it keeps crashing Crash ID: bp-e7a77be9-9734-44fa-b8d1-5a1b91180208

All Replies (2)

philipp
philipp
  • Moderator
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hi, please start by updating to the current version of the browser - that's firefox 58.0.2 at the moment: Update Firefox to the latest release

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.161

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration