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Firefox crashes

Posted

Please assist me with my firefox i tried everything but cant understand why it keeps crashing Crash ID: bp-e7a77be9-9734-44fa-b8d1-5a1b91180208

Please assist me with my firefox i tried everything but cant understand why it keeps crashing Crash ID: bp-e7a77be9-9734-44fa-b8d1-5a1b91180208

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 18.9.20044
  • Google Update
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 23.0 r0
  • 5.1.50907.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5287 solutions 23361 answers

hi, please start by updating to the current version of the browser - that's firefox 58.0.2 at the moment: Update Firefox to the latest release

hi, please start by updating to the current version of the browser - that's firefox 58.0.2 at the moment: [[Update Firefox to the latest version]]
FredMcD
  • Top 10 Contributor
4220 solutions 58899 answers

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 28.0.0.161

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Separate Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''ActiveX''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX. Flash Player Version: '''Version 28.0.0.161 ''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration