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Why at times FF doesn't shut down when I close the program?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

jah1350
jah1350
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I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

I close FF and it shuts down on the screen. At times when I try to start FF again (either by clicking the icon or a url - FF is my default browser). I start task manager and it does not show in "APPS" nor does it show in "BACKGROUND PROCESSES" or "WINDOW PROCESSES." I then start a program called "WINPATROL" (great program) - click on a tab "ACTIVE TASKS" which list all programs running on the PC. I find Firefox currently running after I closed the program. I "kill" the process via Winpatrol which stops the process. Try again and now FF starts up with no problem. using ver 58.0.1, on a Windows 10 Home 64bit system

All Replies (1)

FredMcD
FredMcD
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Did you get any error or crash reports?

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.