Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't save options

  • 3 replies
  • 6 have this problem
  • 1 view
  • Last reply by Happy112

more options

Hi!

Firefox don't save my options. I need to check "Remember logins passwords" each time I start a new session.

I tried several fix without success.

Hi! Firefox don't save my options. I need to check "Remember logins passwords" each time I start a new session. I tried several fix without success.

Chosen solution

Hi  !

You may already have done this, but just in case  : Make sure that you're not in permanent private browsing mode :

3-bar menu (or 'Tool's) => Options => Privacy & Security => under 'History'": choose 'Use custom settings for history' and make sure that 'Always use private browsing mode' is unchecked.

If that's not it, would you (for now) disable your RoboForm Password Manager 8.4.3.8 and see if that will make a difference  ?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Hi  !

You may already have done this, but just in case  : Make sure that you're not in permanent private browsing mode :

3-bar menu (or 'Tool's) => Options => Privacy & Security => under 'History'": choose 'Use custom settings for history' and make sure that 'Always use private browsing mode' is unchecked.

If that's not it, would you (for now) disable your RoboForm Password Manager 8.4.3.8 and see if that will make a difference  ?

Modified by Happy112

more options

Did not find the "Advanced" menu, but disabling RoboForm did the trick. I will contact RoboForm to see if they can arrange this on there side. Thanks for your help!

more options

GuyF said

Did not find the "Advanced" menu,

That was my fault - I used the 'old' Options - sorry  ! (edited the post for others)

but disabling RoboForm did the trick. I will contact RoboForm to see if they can arrange this on there side.

I'm glad that worked - sure hope they will fix this. Good luck  !

Thanks for your help!

My pleasure  ! My apologies about the 'Advanced' confusion ......