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My email was returned by ISP. The email account is valid and active, but now I cannot manage or logon to my Sync account

Posted

Firefox was refreshed but the Sync account email was locked. The email is restored and I do have sync data but I cannot manage the account now. The Sync logon screen says Your email was returned even though the email is functional.

Firefox was refreshed but the Sync account email was locked. The email is restored and I do have sync data but I cannot manage the account now. The Sync logon screen says Your email was returned even though the email is functional.

Additional System Details

Installed Plug-ins

  • Citrix Online App Detector Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.2; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158566 answers
Anything helpful here? *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq