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cant update to latest version using windows 10

  • 3 replies
  • 2 have this problem
  • Last reply by FredMcD

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trying to update to latest version on windows 10, get a msg saying the system does not recognise the specified file. installation begins but doesn't complete

All Replies (3)

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Did you get the full installer from Download Firefox For All languages And Systems {web link}

Many have reported issues using the 64bit Firefox. Install the 32bit version.

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Thanks tried both 64 bit and 32bit no luck also tried us version but no luck just keep getting system does not recognise the specified file

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I called for more help.