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Problem with downloads not keeping original file name

  • 3 replies
  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

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When I go to download a file from my email (YAHOO) it does not keep the name of the file - it puts in "untitled" Not sure if this is a browser issue or email issue but need to fix it.

When I go to download a file from my email (YAHOO) it does not keep the name of the file - it puts in "untitled" Not sure if this is a browser issue or email issue but need to fix it.

All Replies (3)

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How are you downloading the file? Are you using Save As?

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I only get the option to SAVE or to OPEN. And before I even do anything it has already called the file Untitled

It says you have chosen to open:

UNTITLED

etc....

Even though the attachment has a real file name

Not only that but it does not put an extension on it. I have to add .pdf or .xls to the file name before I can use the file

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Sounds like the information the website sends about the file is not working properly. Have you called their support?

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