Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No audio when streaming xfinity on demand. Audio on YouTube works fine.

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Enigma

Mryi123
Mryi123
more options

There is no audio when I am watching Comcast Xfinity live TV on computer. Video looks great. YouTube videos and other audio works fine and there doesn't seem to be any other issues.

There is no audio when I am watching Comcast Xfinity live TV on computer. Video looks great. YouTube videos and other audio works fine and there doesn't seem to be any other issues.

All Replies (1)

Enigma
Enigma
more options

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. Hold down the Shift key and left-click the Reload button or press 'Ctrl + F5' or press 'Ctrl + Shift + R'

Another thing to try : Clear the cache and cookies only from websites that cause problems.

Clear the Cache:

3-bar menu => Options => Advanced => Network => Cached Web Content :
"Clear Now"

Remove Cookies from sites causing problems:

3-bar menu => Options => Privacy => Cookies : "Show Cookies"