X
Tap here to go to the mobile version of the site.

Support Forum

How do I delete a Bookmark? I keep being told "Page not Found"

Posted

The Mozilla Support website directs me to a page that says ?Page not Found"

The Mozilla Support website directs me to a page that says ?Page not Found"

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 17.009.20058
  • Version 5.41.3.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • zoom.us launcher plugin version 1.0

Application

  • Firefox 49.0.2
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:49.0) Gecko/20100101 Firefox/49.0
  • Support URL: https://support.mozilla.org/1/firefox/49.0.2/Darwin/en-US/

Extensions

  • Asynchronous Plugin Rendering 2.0 (asyncrendering@mozilla.org)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Websense Helper 2.0 (websensehelper@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0a2e
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia', u'ApzWheelInput': 1}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Intel Inc. -- Intel Iris OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

Try using the Library window. Either:

  • Command+Shift+b
  • Bookmarks menu > Show All Bookmarks

There's a list in the left column you can use to look at the Bookmarks Toolbar, the Bookmarks Menu, and the Other/Unsorted Bookmarks category.

If the location is not obvious, you can use the search box in the upper right corner of the Library to search for part of the title or address.

Are you able to delete the unwanted bookmark there?

Possibly useful articles:

Try using the Library window. Either: * Command+Shift+b * Bookmarks menu > Show All Bookmarks There's a list in the left column you can use to look at the Bookmarks Toolbar, the Bookmarks Menu, and the Other/Unsorted Bookmarks category. If the location is not obvious, you can use the search box in the upper right corner of the Library to search for part of the title or address. Are you able to delete the unwanted bookmark there? Possibly useful articles: * [[How do I delete a bookmark?]] * [[Use bookmark folders to organize your bookmarks]]
jscher2000
  • Top 10 Contributor
8638 solutions 70669 answers

Also, your Firefox identified itself to the forum as version 49. An update is available: this article describes how to get Firefox 56 using the "About Firefox" dialog on the help menu: Update Firefox to the latest release.

If something is holding you back from upgrading to Firefox 56, please let us know so we can suggest solutions or workarounds. Version 49 is not secure; Mozilla discloses security flaws after each new release.

Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 56.0, you may need to clear out that incorrect information. See: How to reset the default user agent on Firefox.

Also, your Firefox identified itself to the forum as version 49. An update is available: this article describes how to get Firefox 56 using the "About Firefox" dialog on the help menu: [[Update Firefox to the latest version]]. If something is holding you back from upgrading to Firefox 56, please let us know so we can suggest solutions or workarounds. Version 49 is not secure; Mozilla discloses [https://www.mozilla.org/security/known-vulnerabilities/firefox.html security flaws] after each new release. Sometimes Firefox reports the wrong version because that information was saved in a preferences file. If the "About Firefox" dialog (see first article link) shows Firefox 56.0, you may need to clear out that incorrect information. See: [[How to reset the default user agent on Firefox]].