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Keeps asking to download a fresh copy of firefox

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Firefox keeps asking me to download a fresh copy of firefox in the menu and i don't want to. How do i get rid of the popup.

Firefox keeps asking me to download a fresh copy of firefox in the menu and i don't want to. How do i get rid of the popup.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 27.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

More Information

FredMcD
  • Top 10 Contributor
3215 solutions 43389 answers

Can you show us this notice, please?

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Can you show us this notice, please? In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!
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Question owner

It seems to have disappeared. Dunno why, then again maybe its because firefox updated. But i don't think prompts like that are a good idea if your updating firefox anyway

It seems to have disappeared. Dunno why, then again maybe its because firefox updated. But i don't think prompts like that are a good idea if your updating firefox anyway
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Pkshadow
  • Top 10 Contributor
375 solutions 3974 answers

Mozilla Firefox does not have pop-ups.

I would strongly suggest you follow this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Maybe also use this : https://www.malwarebytes.com/adwcleaner/ If you need help with anything that is found please follow this : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Please let us know if this solved your issue or if need further assistance.

Mozilla Firefox does not have pop-ups. I would strongly suggest you follow this : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Maybe also use this : https://www.malwarebytes.com/adwcleaner/ If you need help with anything that is found please follow this : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Please let us know if this solved your issue or if need further assistance.
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cor-el
  • Top 10 Contributor
  • Moderator
15669 solutions 141732 answers

Helpful Reply

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware. *only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page. *plugins should only be updated via the plugin itself or by visiting the home page of the plugin. See also: *https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update
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Question owner

Sorry i should have been a bit more clear. It wasnt a popup like a new window pop up but it was in the menu button ( where it has new window private window, options etc.) Pretty sure that wouldnt be malware :)

Speaking of though, i did upgrade to the newer version of firefox and i'm kind of annoyed as im one of those who likes to keep alot of tabs open when im on and it likes to sometimes have this damn load bar come up (white screen with grey circle like loading bar) and then for any other tabs open it switches to that too despite them already being opened and fine before! I'll try to get an image of the issue when it comes up again and probably open a new thread for it.

Sorry i should have been a bit more clear. It wasnt a popup like a new window pop up but it was in the menu button ( where it has new window private window, options etc.) Pretty sure that wouldnt be malware :) Speaking of though, i did upgrade to the newer version of firefox and i'm kind of annoyed as im one of those who likes to keep alot of tabs open when im on and it likes to sometimes have this damn load bar come up (white screen with grey circle like loading bar) and then for any other tabs open it switches to that too despite them already being opened and fine before! I'll try to get an image of the issue when it comes up again and probably open a new thread for it.
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cor-el
  • Top 10 Contributor
  • Moderator
15669 solutions 141732 answers

You were running an older Firefox version (Firefox 55.0), so is wouldn't be a error that you saw this message in the "3-bar" Firefox menu button drop-down list. I've only see this in Firefox Nightly builds, but never seen this in a release. You can see this in case there is an update, but do not have write permission for the Firefox installation folder. You will also see this in "Help -> About Firefox" as update available at http://.

You were running an older Firefox version (Firefox 55.0), so is wouldn't be a error that you saw this message in the "3-bar" Firefox menu button drop-down list. I've only see this in Firefox Nightly builds, but never seen this in a release. You can see this in case there is an update, but do not have write permission for the Firefox installation folder. You will also see this in "Help -> About Firefox" as update available at http://.
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Question owner

Well using 56 and apparently 56.0.1 is now out because that prompt is now back.

Well using 56 and apparently 56.0.1 is now out because that prompt is now back.
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