I cannot get my CVS prescription page open. I have gone from FF48 to 50, 55 but all ovther websites work
I live in NC. I order my RX refills online at CVS. I cannot access their website. I have call their coroporate Headquaters and I got for one night and the following day it went out. I thought is was the solar eclipse because I live in the path of it. It started Sat. and it has yet to be resolved. What other things can I do?
All Replies (2)
Please describe the issue in detail. What are you doing, what happens?
Please provide public (no password) link(s) that we can check out. No Personal Information Please !
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
I tried everything. I will call the company. I did one night and it worked for 1 hour for me to copy information. Thank you for helping.