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I am told there is a conflict between Earthlink and new Firefox--can I downgrade to fix this?

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  • Last reply by FredMcD

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Hi. Can anyone please help me? I was told there is a conflict between new version of FireFox and Earthlink. They recommended that I "Downgrade." Can anyone help me understand how to do this without losing bookmarks, etc.? Or is there another solution? Thanks!

Hi. Can anyone please help me? I was told there is a conflict between new version of FireFox and Earthlink. They recommended that I "Downgrade." Can anyone help me understand how to do this without losing bookmarks, etc.? Or is there another solution? Thanks!

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This may be your problem,

Firefox v52+ disables all plugins except for Flash Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work? {web link}

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements