This thread was archived. Please ask a new question if you need help.
Sync on one device doesn't match another
Dying here. Windows did upgrade and somehow wiped out Firefox- Had to reinstall.
Tried to sync. had to reset password - didn't know it would wipe details.
Have Firefox on ipad and all details still there- how do I get them to my laptop?
All Replies (1)
I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.
Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:
In Firefox on your mobile device:
- Go into the Settings menu and select Firefox Sync
- Tap on Synchronise now
This will “force” a synchronisation of the data that is on the local device storage.