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Many people are still using Windows 7 due to privacy concerns caused by later Window versions. Please continue to support Windows 7 for Firefox?

Posted

This is a request to Mozilla. Also the latest version of Firefox failed to automatically install on Windows 7 is it safe to do a manual download and install?

This is a request to Mozilla. Also the latest version of Firefox failed to automatically install on Windows 7 is it safe to do a manual download and install?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0

Application

  • Firefox 52.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.0.2/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • GlobalZoom 1.3 (GlobalZoom@jetpack)
  • Lightbeam 1.3.2 (jid1-F9UJ2thwoAm5gQ@jetpack)
  • McAfee Secure URL Shortener 1.7.1.1-signed.1-signed (jid0-NIEA2hJPrNIdsVQgBgJeKabi1kY@jetpack)
  • McAfee WebAdvisor 5.0.512.0 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})
  • Multi-process staged rollout 1.9 (e10srollout@mozilla.org)
  • NoSquint Plus 53.0 (zoomlevelplus@zoomlevelplus.net)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Site Deployment Checker 1.0 (deployment-checker@mozilla.org)
  • Tab Mix Plus 0.5.0.2 ({dc572301-7619-498c-a57d-39143191b318})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • AVG Security Toolbar 11.1.0.7 (avg@toolbar) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • NoSquint 2.1.9.1-signed.1-signed (nosquint@urandom.ca) (Inactive)
  • RealDownloader 1.3.4 ({1B12EF76-2B5E-4DA1-B587-4762D49BFE03}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 2a6f103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 9-11-2009
  • driverDate2:
  • driverVersion: 8.15.10.1912
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'failed', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Failed to acquire a D3D11 device', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984', u'type': u'env'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8511 solutions 69527 answers

Helpful Reply

I haven't heard of any plans to stop supporting Windows 7 (which I am using as I type this).

I got a notification of an update for the wrong channel -- I have the standard release, but I got a notification for the extended support release (esr). If yours also tried to get the ESR version instead of Firefox 53, that could explain why it didn't work.

I'm guessing that will be straightened out on the back end soon, but if you want Firefox 53 now, you can grab a download from the following page:

https://www.mozilla.org/firefox/all/

Your Firefox identified itself as running on 32-bit Windows, so you would take the standard "Windows" version. (To see the other data you shared, expand the Question Details section to the right of your question and click More System Details.)

I haven't heard of any plans to stop supporting Windows 7 (which I am using as I type this). I got a notification of an update for the wrong channel -- I have the standard release, but I got a notification for the extended support release (esr). If yours also tried to get the ESR version instead of Firefox 53, that could explain why it didn't work. I'm guessing that will be straightened out on the back end soon, but if you want Firefox 53 now, you can grab a download from the following page: https://www.mozilla.org/firefox/all/ Your Firefox identified itself as running on 32-bit Windows, so you would take the standard "Windows" version. (To see the other data you shared, expand the Question Details section to the right of your question and click More System Details.)
James
  • Top 25 Contributor
  • Moderator
1593 solutions 11222 answers

Helpful Reply

Mozilla has a new online stub installer for Windows users on www.mozilla.org

The new stub installer allows you to choose 32-bit or 64-bit if you have 64-bit Windows 7 or later. Not sure if this new stub installer fully works with 32-bit Windows 7, 8, 10.

You can still use the full offline setups for Windows from www.mozilla.org/firefox/all/

The only recent Windows change was dropping support for the EOL Windows XP and Vista as of Firefox 53.0 and later.

https://www.mozilla.org/firefox/53.0/system-requirements/

Mozilla has a new online stub installer for Windows users on www.mozilla.org The new stub installer allows you to choose 32-bit or 64-bit if you have 64-bit Windows 7 or later. Not sure if this new stub installer fully works with 32-bit Windows 7, 8, 10. You can still use the full offline setups for Windows from www.mozilla.org/firefox/all/ The only recent Windows change was dropping support for the EOL Windows XP and Vista as of Firefox 53.0 and later. https://www.mozilla.org/firefox/53.0/system-requirements/