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Prompted to enter the master password when closing Firefox

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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Hello,

If I did not enter the master password earlier during the working session, I am prompted to enter it when I shutdown Firefox! Any suggestion of how I can know which extension or configuration feature is making this, so I can stop it? I add that I do not use the sync feature... Thank you.

Hello, If I did not enter the master password earlier during the working session, I am prompted to enter it when I shutdown Firefox! Any suggestion of how I can know which extension or configuration feature is making this, so I can stop it? I add that I do not use the sync feature... Thank you.

All Replies (2)

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{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 6.1",
   "version": "50.1.0",
   "buildID": "20161208153507",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/",
   "numTotalWindows": 2,
   "numRemoteWindows": 0,
   "remoteAutoStart": false,
   "autoStartStatus": 7
 },
 "lockedPreferences": {},
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
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   "forceDisabled": 0
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   },
   "NSSSSL": {
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     "version": "3.26.2"
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   }
 },
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   "exists": false
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     "id": "{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}"
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     "name": "Adblock Plus Pop-up Addon",
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     "isActive": true,
     "id": "adblockpopups@jessehakanen.net"
   },
   {
     "name": "Application Update Service Helper",
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     "id": "aushelper@mozilla.org"
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     "id": "{81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}"
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   {
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     "isActive": true,
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     "name": "Multi-process staged rollout",
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     "isActive": true,
     "id": "firefox@getpocket.com"
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     "isActive": true,
     "id": "{888d99e7-e8b5-46a3-851e-1ec45da1e644}"
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   {
     "name": "Saved Password Editor",
     "version": "2.10.3",
     "isActive": true,
     "id": "savedpasswordeditor@daniel.dawson"
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   {
     "name": "Sticky Notes",
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     "isActive": true,
     "id": "sticky@filenamezero.dip.jp"
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     "name": "Tabloc",
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     "id": "{60520222-6bbf-45dd-b547-3641ea9cd9cb}"
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   {
     "name": "Web Compat",
     "version": "1.0",
     "isActive": true,
     "id": "webcompat@mozilla.org"
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   {
     "name": "Web Developer",
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     "id": "firefox@zenmate.com"
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   "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)",
   "webgl2Renderer": "(no info)",
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     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   },
   "featureLog": {
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           {
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           }
         ]
       }
     ],
     "fallbacks": []
   },
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 },
 "modifiedPreferences": {}

}

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Do nothing. After a few minutes, shut Firefox down. Is the problem still there?