Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Finally had to switch to Chrome

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by John99

more options

Today after more than 10 years I had to switch to Chrome...latest firefox release is so bad..it is not even posible to use it any more with few tabs opened..crashes...load every time I switch tab..and than crash...So sad...i can't bealive what happen with such great browser...I had to ask my self do they even try it before publish as official upgrade...I mean I have 2 machines and laptop..same thing every where,I will not even talk about other bugs....security holes...problem with RAM usage.... I wil look for older version and install it after remove latest release..

Today after more than 10 years I had to switch to Chrome...latest firefox release is so bad..it is not even posible to use it any more with few tabs opened..crashes...load every time I switch tab..and than crash...So sad...i can't bealive what happen with such great browser...I had to ask my self do they even try it before publish as official upgrade...I mean I have 2 machines and laptop..same thing every where,I will not even talk about other bugs....security holes...problem with RAM usage.... I wil look for older version and install it after remove latest release..

All Replies (1)

more options

Sorry NelsaHost, it seems you are unlucky for some reason.

The latest Release works fine for most of us. Firefox goes through three six week cycles of testing prior to Release. Sure it is not perfect and we could do with more testers But you should not be getting bad performance and crashes.

Firefox is now trialling and rolling out a multi process mode. That is hoped to be a big improvement in terms of security and performance, but will probably have teething troubles and that could be what you have run in to.

Please try Firefox in its safemode and if it crashes post a reply with a couple of the Crash IDs that should give us a clue as to what may be happening.


We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.


You should not use old versions of Firefox it is not safe.