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Firefox window is janky, sometimes hangs for a few seconds, when trying to move the window around.

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by budicarus

budicarus
budicarus
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This is a problem when moving the window around on Windows 10. Safe mode solves the problem. Turning off all plugins and extensions does not work. REFRESH does NOT work. What could be the problem?

Using Firefox 50.0 on Windows 10.

This is a problem when moving the window around on Windows 10. Safe mode solves the problem. Turning off all plugins and extensions does not work. REFRESH does NOT work. What could be the problem? Using Firefox 50.0 on Windows 10.

All Replies (2)

Scribe
Scribe
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Hi, if you have a theme, try disabling it.

Also try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

budicarus
budicarus Question owner
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It was hardware acceleration. thanks a lot.