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Your firefox keeps crashing, help me or I will go to Google

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

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What is the problem? I am about done with your firefox!!!!!!!!!! Win XP

What is the problem? I am about done with your firefox!!!!!!!!!! Win XP

All Replies (3)

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https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Saying that you will go to another browser is not going to make people help you more. Also Google dropped support for WinXP and Vista as of Chrome 50 back in April.

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Links Crashed

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29