Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why do I get notification of Firefox upgrade from an address I do not recognize ?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

have received a full screen notification from address I do not recognize several times a week for tyhe past month and always with a different address. Will not install unless it has a Mozilla/irefox address since my upgrades are automatic. PLEASE STOP IT!!

have received a full screen notification from address I do not recognize several times a week for tyhe past month and always with a different address. Will not install unless it has a Mozilla/irefox address since my upgrades are automatic. PLEASE STOP IT!!

Chosen solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update