Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

facebook mozilla firefox not responding

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by manjuMK

more options

when i try to use m.facebook.com or facebook.com, this problem coming with every page loding. it is hanging with 5 or 15 seconds, then releazing. how can i fix this problem? iam not using adobeflash player. because you told that update or fix hardware issue in flashplayer. so give nother salution. iam blind person. tell me in briefly. and one more information is this problem in facebook or m.facebook only. in no other websites.

when i try to use m.facebook.com or facebook.com, this problem coming with every page loding. it is hanging with 5 or 15 seconds, then releazing. how can i fix this problem? iam not using adobeflash player. because you told that update or fix hardware issue in flashplayer. so give nother salution. iam blind person. tell me in briefly. and one more information is this problem in facebook or m.facebook only. in no other websites.

All Replies (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

it didn't salved my problem. same error in facebook.com