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Thunderbird is not responding after about 5 seconds from opening.

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by bodycover

PTavares
PTavares
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Yesterday I opened computer log in Thunderbird to check mail. Everything seems to be OK. I was able to do something (access menus, deleting, etc.) in the first 5 seconds (+/-) but after this got a "not responding" message and everything freezes. The only solution is to close. I was able to repeat this opening and closing so I tried the update. After 4 open/close operations I successfully update to 45.1.1. version but the problem remains. I will appreciate your help to solve this problem

System informations: - OS Windows 10 Pro version 1511 - Bitdefender Total Security 2016 - Thunderbird 45.1.1.

Other information: I use Thunderbird for some years. I've been upgrading both Windows and Thunderbird versions with no major problems. The configuration of Windows 10 + bitdefender 2016 + Thunderbird worked fine till yesterday.

Yesterday I opened computer log in Thunderbird to check mail. Everything seems to be OK. I was able to do something (access menus, deleting, etc.) in the first 5 seconds (+/-) but after this got a "not responding" message and everything freezes. The only solution is to close. I was able to repeat this opening and closing so I tried the update. After 4 open/close operations I successfully update to 45.1.1. version but the problem remains. I will appreciate your help to solve this problem System informations: - OS Windows 10 Pro version 1511 - Bitdefender Total Security 2016 - Thunderbird 45.1.1. Other information: I use Thunderbird for some years. I've been upgrading both Windows and Thunderbird versions with no major problems. The configuration of Windows 10 + bitdefender 2016 + Thunderbird worked fine till yesterday.

All Replies (4)

SHEY LOUIS CHIA
SHEY LOUIS CHIA
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was about to ask about how stable ya OS is

maybe thunderbird files broken........i would suggest fresh thunderbird install if you keep getting the freezing

bodycover
bodycover
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Same here, just posted a new topic question just like this

morcaman
morcaman
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I'm having the same issue -= any luck resolving?

bodycover
bodycover
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https://support.mozilla.org/en-US/questions/1130668