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Firefox crashes

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  • 1 has this problem
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  • Last reply by cor-el

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Firefox keeps crashing with no apparent pattern. I wish I could say that everytime I launch a particular web page,etc. FIrefox will crash but this is not the case.

Report ID: ab63acf9-9a83-40d8-a756-c89b52160518

Firefox keeps crashing with no apparent pattern. I wish I could say that everytime I launch a particular web page,etc. FIrefox will crash but this is not the case. Report ID: ab63acf9-9a83-40d8-a756-c89b52160518

All Replies (2)

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bp-ab63acf9-9a83-40d8-a756-c89b52160518

Signature: libsystem_kernel.dylib@0x16286

libdispatch.dylib =  ? Word for Mac

libGPUSupportMercury.dylib = unknown

libsystem_c.dylib = ? Word for Mac

libGL.dylib = unknown

libsystem_kernel.dylib =  ? Word for Mac

This is for Sumo's Related Bugs 1218070 NEW --- crash in libsystem_kernel.dylib@0x16286 with mozilla::gl::TexSubImage2DHelper

1198594 RESOLVED FIXED crash in libsystem_kernel.dylib@0x16286

1176404 NEW --- Crashes at __pthread_kill | ... gpusGenerateCrashLog ... | gpusSubmitDataBuffers, mostly on OS X 10.10 and 10.11

1176316 RESOLVED DUPLICATE crash in libsystem_kernel.dylib@0x16286


I've called the big guys to help you. Good luck.

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Try to start Firefox in Safe Mode to see if that works.

  • Mac: hold down the Options key while starting Firefox
  • Windows: hold down the Shift key while starting Firefox

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.