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Firefox crashes

Subjectionalseann
Subjectionalseann
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Firefox crashes on startup, bringing up the crash reporter. It doesn't even load any pages or anything. This is the crash ID: "bp-d465f1be-48ed-4a50-8776-507602160422"

Firefox crashes on startup, bringing up the crash reporter. It doesn't even load any pages or anything. This is the crash ID: "bp-d465f1be-48ed-4a50-8776-507602160422"

Chosen solution

https://support.mozilla.org/en-US/questions/1101516 helped

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Subjectionalseann
Subjectionalseann Question owner
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I've tried starting in safe mode, but it crashes. I've tried running the profile manager, but it crashes. I've tried renaming my preferences to no avail.

Subjectionalseann
Subjectionalseann Question owner
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Chosen Solution

https://support.mozilla.org/en-US/questions/1101516 helped