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Firefox crashes

FiliZaragoza
FiliZaragoza
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CLICK A LINK TO DOWNLOAD FILE THE BOX TO DECIDE TO SAVE IT OR USE ACROBAT OR WHATEVER PROGRAM IS REGISTER FOR THAT FILE EXTENSION, IF I SELECTE SAVE.. IT HANGS, STOPS RESPONDING... the same happens when i use downthemall if a select to browse the directory to save the file it crashes.

I Have uninstalled firefox, reestardet to defaults, deleted everything, it'l work one or 2 times, after a computer reset, it be back to the crashing.

windows events show this El programa firefox.exe, versión 45.0.1.5918, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, comprueba el historial de problemas en la sección Seguridad y mantenimiento del Panel de control. 

Identificador de proceso: 27ec
Hora de inicio: 01d195ee03ae8bc8
Hora de finalización: 269
Ruta de la aplicación: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Identificador de informe: bff019c8-01e1-11e6-8da5-408d5c11a58e
Nombre completo de paquete con errores: 
Identificador de aplicación relativa del paquete con errores:

This is another error Nombre de la aplicación con errores: plugin-container.exe, versión: 45.0.1.5918, marca de tiempo: 0x56e8b7df Nombre del módulo con errores: mozglue.dll, versión: 45.0.1.5918, marca de tiempo: 0x56e8a981 Código de excepción: 0x80000003 Desplazamiento de errores: 0x0000f0ea Identificador del proceso con errores: 0x8be0 Hora de inicio de la aplicación con errores: 0x01d195edb4e3c5cd Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Ruta de acceso del módulo con errores: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Identificador del informe: 16a79c6a-c3a9-4ee6-8d68-942381ec9fd8 Nombre completo del paquete con errores: Identificador de aplicación relativa del paquete con errores:

Need old firefox installation program to check if it's new code the problem.

CLICK A LINK TO DOWNLOAD FILE THE BOX TO DECIDE TO SAVE IT OR USE ACROBAT OR WHATEVER PROGRAM IS REGISTER FOR THAT FILE EXTENSION, IF I SELECTE SAVE.. IT HANGS, STOPS RESPONDING... the same happens when i use downthemall if a select to browse the directory to save the file it crashes. I Have uninstalled firefox, reestardet to defaults, deleted everything, it'l work one or 2 times, after a computer reset, it be back to the crashing. windows events show this El programa firefox.exe, versión 45.0.1.5918, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, comprueba el historial de problemas en la sección Seguridad y mantenimiento del Panel de control. Identificador de proceso: 27ec Hora de inicio: 01d195ee03ae8bc8 Hora de finalización: 269 Ruta de la aplicación: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Identificador de informe: bff019c8-01e1-11e6-8da5-408d5c11a58e Nombre completo de paquete con errores: Identificador de aplicación relativa del paquete con errores: This is another error Nombre de la aplicación con errores: plugin-container.exe, versión: 45.0.1.5918, marca de tiempo: 0x56e8b7df Nombre del módulo con errores: mozglue.dll, versión: 45.0.1.5918, marca de tiempo: 0x56e8a981 Código de excepción: 0x80000003 Desplazamiento de errores: 0x0000f0ea Identificador del proceso con errores: 0x8be0 Hora de inicio de la aplicación con errores: 0x01d195edb4e3c5cd Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Ruta de acceso del módulo con errores: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Identificador del informe: 16a79c6a-c3a9-4ee6-8d68-942381ec9fd8 Nombre completo del paquete con errores: Identificador de aplicación relativa del paquete con errores: Need old firefox installation program to check if it's new code the problem.

All Replies (6)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
FiliZaragoza
FiliZaragoza Question owner
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Yes.. even in safe mode... i have to close and open the aplication or power cycle (Reset) the OS. several times untilo it works... the problem is i dont know how many times i have to doit.

I Have enter in SAFE MODE and reseted all defaults.

uninstall Mozilla, enter %APPDATA% Roaming and deleted anything with mozilla, enter %PROGRAM DATA% and the same.

After deleten and reseting defaults several times, the amout of closing and power cycle require to make it work has gone down, but it's still happening when least expected, i have become very annoy, the application has become untrusted. and if not fixed soon. i will have to drop mozilla as my default browser.

FiliZaragoza
FiliZaragoza Question owner
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here are the last 2 crashes

FiliZaragoza
FiliZaragoza Question owner
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bp-ca7962c1-9557-4215-bd8b-b7dd52160412 11/04/2016 09:07 p. m. bp-2ea28174-612f-44f4-96f5-093792160412 11/04/2016 09:07 p. m.

FredMcD
FredMcD
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Signature: F1398665248

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 45.0.2

Attention Sumo's there are 25 related bug reports

check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

FiliZaragoza
FiliZaragoza Question owner
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HI, NVidia 970 is update, RealPLayer is not install adobe about flash player works youtube works..

I Hope it's an olov ersion of java or flash player making noise in the configuration... since that day 0 crashes.. dont know what i did, but as long as it does not crashes again.. ill keep firefox.