Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What happened to complete page refresh after last Update?

  • 7 replies
  • 2 have this problem
  • 10 views
  • Last reply by TexCalGuy

more options

"Reload current page" does not reload current page?

"Reload current page" does not reload current page?

Chosen solution

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

Read this answer in context 👍 1

All Replies (7)

more options

Doesn't the Refresh button on the Navigation Toolbar (location bar) change to a Stop button when you click it?

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Refresh button on the Navigation Toolbar (location bar) does not change to a Stop button. Followed all the steps to "Safe Mode" where the "Reload Current Page" button worked fine. Disabled hardware acceleration. Uninstalled and reinstalled Firefox. What to do?

more options

Chosen Solution

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.

more options

Thanks FredMcd, your suggestion worked. I still don't know which "plug-in" is the culprit but there aren't many so I will find out in awhile. Thanks

more options

Glad to help. Safe Surfing. Let us know the results.

more options

If you have IE tab then first try to disable this extension.

more options

cor-el, you are right, IE Tab is the culprit. Thanks