Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Suddenly I can no longer open or delete emails on Thunderbird; how can I restore that capability?

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

johnrasm
johnrasm
more options

I still receive info regarding the sender, email subject, and date/time it was received. Now I have to double click on it to open it, and I am unable to delete it - - that tool bar has disappeared.

I still receive info regarding the sender, email subject, and date/time it was received. Now I have to double click on it to open it, and I am unable to delete it - - that tool bar has disappeared.

Chosen solution

hold the shift key while starting Thunderbird, and continue in safe mode when prompted.

Does that work?

Read this answer in context 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

hold the shift key while starting Thunderbird, and continue in safe mode when prompted.

Does that work?