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I can't view the comments on any article from usa today using mozilla but when I use internet explorer I am able to view...Any suggestions?

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  • Last reply by FredMcD

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When I click on any article it won't let me view the comments when using Mozilla but when I use Internet Explorer I am able to view them

When I click on any article it won't let me view the comments when using Mozilla but when I use Internet Explorer I am able to view them

Chosen solution

The USA Today site uses Facebook for its comment system. If you are using a private browsing window, this might be blocked by the Tracking Protection feature introduced in Firefox 42. In that case, there will be a small "shield" icon in the address bar. Do you see anything like that? More information in this article: What happened to Tracking Protection?.

If that's not it, do you have any add-ons which might block tracking scripts?

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Chosen Solution

The USA Today site uses Facebook for its comment system. If you are using a private browsing window, this might be blocked by the Tracking Protection feature introduced in Firefox 42. In that case, there will be a small "shield" icon in the address bar. Do you see anything like that? More information in this article: What happened to Tracking Protection?.

If that's not it, do you have any add-ons which might block tracking scripts?

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


I can't tell if you havethis, but, HTML5 Video Everywhere! 0.2.37 Blocks comments on web pages https://github.com/lejenome/html5-video-everywhere/issues/20