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buttons in gmail don't work unless i press F5, fault only in Firefox

  • 6 replies
  • 1 has this problem
  • 22 views
  • Last reply by ilikefree

ilikefree
ilikefree
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In Firefox when I press delete or any other buttons while in G-Mail nothing happens until I press F5 This only happens in Firefox, Internet Explorer is working as it should.

In Firefox when I press delete or any other buttons while in G-Mail nothing happens until I press F5 This only happens in Firefox, Internet Explorer is working as it should.

All Replies (6)

Wesley Branton
Wesley Branton
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

ilikefree
ilikefree Question owner
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Tried that, didn't work same problem. If I try to archive, delete, or more options a file I have to select the file click the command (it does nothing) then click F5. Back to inbox is working and looks like a hyperlink but the other buttons are not working

ilikefree
ilikefree Question owner
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When i inspect the element it lists them as input type = submit

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
ilikefree
ilikefree Question owner
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Sorry but I have already tried all the things you recommend I also reinstalled Firefox but restored my profile Restored my profile but only selected bookmarks Restored my profile but selected bookmarks and extensions nothing seemed to work Also did a system restore as far back as I could

ilikefree
ilikefree Question owner
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Tried another g-mail account I have and it has the same problem