Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after installing windows 10, everytime I open Firefox I have to reinstall my apps., How can I fix this ?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Whenever I open Firefox, I have to reinstall my apps. I've already refreshed Firefox but it still happens.

Whenever I open Firefox, I have to reinstall my apps. I've already refreshed Firefox but it still happens.

Chosen solution

What apps? Do you mean the add-ons?

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

What apps? Do you mean the add-ons?

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

more options

Thank you, your advice solved the problem !

more options

Glad to help. Safe Surfing.