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AddThis buttons are not showing up in Firefox.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

needtoknow3
needtoknow3
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The same AddThis buttons do show up in other browsers.

The same AddThis buttons do show up in other browsers.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Are there particular sites where you have this problem, or any site using AddThis buttons?

I don't know whether you use any anti-tracking features or add-ons, but those might affect the buttons. Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? More info: Diagnose Firefox issues using Troubleshoot Mode.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB