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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

PamelaRhoads
PamelaRhoads
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Since installing Windows 10, my firefox "crashes". ie: it will not stay connected for a period of time. I have to shut it down and open it again. This was not the case with windows 7 or 8.1

Since installing Windows 10, my firefox "crashes". ie: it will not stay connected for a period of time. I have to shut it down and open it again. This was not the case with windows 7 or 8.1

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: