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keeps crashing with error message about a plugin...

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  • Last reply by AliceWyman

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keeps hanging and an error message about a plugin appears...

keeps hanging and an error message about a plugin appears...

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Try updating Firefox to the latest version, which is 41.0.1 as of today. See Update Firefox to the latest release.

If you still get crashes or hangs with Firefox 41.0.1 then we need more information, such as links to pages whenre you see this problem, crash reports (see Troubleshoot Firefox crashes (closing or quitting unexpectedly)) or the exact error message.

If the Adobe Flash plugin is crashing, see Adobe Flash plugin has crashed - Prevent it from happening again