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Why do I have a rectangle accros my screen that wasn't there before. Outlined in darker blue, and I really want it gone, it takes up screen space.

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

omasan
omasan
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After upgrading to new firefox, I now have a rectangle across my my screen right under my search bar. It is outlined with a darker blue, on top and various colors about 1/2 way across bottom, measuring about 1/2 inch deep. How do I delete it?

After upgrading to new firefox, I now have a rectangle across my my screen right under my search bar. It is outlined with a darker blue, on top and various colors about 1/2 way across bottom, measuring about 1/2 inch deep. How do I delete it?

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!