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Firefox crashes

Posted

My firefox keeps crashing, i've attached the error report. Here are a list of the crashes

bp-d010fa72-c49f-4506-8611-6b2442150831

bp-141a05d4-86c3-4351-973a-a26812150828

bp-143572b5-e0e4-408b-a746-6d7202150831

bp-d4ffb187-78b1-4908-b276-1e8372150831

bp-f7ee68a7-4625-454b-b986-4b3dc2150825

bp-6adab0e8-52c7-443f-959b-896b02150821

My firefox keeps crashing, i've attached the error report. Here are a list of the crashes bp-d010fa72-c49f-4506-8611-6b2442150831 bp-141a05d4-86c3-4351-973a-a26812150828 bp-143572b5-e0e4-408b-a746-6d7202150831 bp-d4ffb187-78b1-4908-b276-1e8372150831 bp-f7ee68a7-4625-454b-b986-4b3dc2150825 bp-6adab0e8-52c7-443f-959b-896b02150821

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.15
  • Coupons, Inc. Coupon Printer 5.0.2.5
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 18.0 r0

Application

  • Firefox 40.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0
  • Support URL: https://support.mozilla.org/1/firefox/40.0.3/WINNT/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Quadro FX 1800
  • adapterDescription2:
  • adapterDeviceID: 0x0638
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterSubsysID: 062c10de
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 4-26-2015
  • driverDate2:
  • driverVersion: 9.18.13.4161
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA Quadro FX 1800 Direct3D11 vs_4_0 ps_4_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4306 solutions 60441 answers

The crash report flagged these programs;

Signature OOM

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

Total Virtual Memory 2147352576

Available Virtual Memory 165888000

System Memory Use Percentage 86

Available Page File 5155995648

Available Physical Memory 389283840

This is for Sumo's Related Bugs

1182207 NEW --- GC OOM of unknown size in js::gc::StoreBuffer::MonoTypeBuffer<T>::trace ++++++++++++++++ Signature @0x69c5fe80

Modules = nothing listed +++++++++++++++++ Signature hang

Process Type plugin Shockwave Flash Version:18.0.0.232

Attention Sumo's; there are 7 Related Bugs. https://crash-stats.mozilla.com/report/index/143572b5-e0e4-408b-a746-6d7202150831


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

The crash report flagged these programs; Signature OOM Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation Total Virtual Memory 2147352576 Available Virtual Memory 165888000 System Memory Use Percentage 86 Available Page File 5155995648 Available Physical Memory 389283840 This is for Sumo's Related Bugs 1182207 NEW --- GC OOM of unknown size in js::gc::StoreBuffer::MonoTypeBuffer<T>::trace ++++++++++++++++ Signature @0x69c5fe80 Modules = nothing listed +++++++++++++++++ Signature hang Process Type plugin Shockwave Flash Version:18.0.0.232 Attention Sumo's; there are 7 Related Bugs. https://crash-stats.mozilla.com/report/index/143572b5-e0e4-408b-a746-6d7202150831 ---------------------- check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' ---------------- '''[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix]''' This article describes how to make Firefox use less memory to make it run faster and prevent crashes. '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''

Modified by FredMcD