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Why are my Thunderbird emails "dissolving" as I'm reading them?

  • 6 replies
  • 2 have this problem
  • 24 views
  • Last reply by amacleod

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I just opened Thunderbird email this morning, and got a second screen telling me about all the spiffy new things I got with the new Thunderbird.

And now, every Thunderbird screen view (emails, inbox, troubleshooting, etc.) is "fading" as soon as I open them. They become quite illegible!

HELP!

I just opened Thunderbird email this morning, and got a second screen telling me about all the spiffy new things I got with the new Thunderbird. And now, every Thunderbird screen view (emails, inbox, troubleshooting, etc.) is "fading" as soon as I open them. They become quite illegible! HELP!

Chosen solution

Hmm, I am guessing. But try disabling hardware acceleration in Tools menu (alt+T) > options > advanced > general

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All Replies (6)

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Never mind! Disabling add-ons seems to have solved the problem.

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what add-on specifically was the issue?

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I have no idea: I just disabled all of 'em!

However, Matt, as of your email, the problem has returned!

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I stand corrected: whether disabling add-ons helped or not, I actually don't know. It turns out that I was using Thunderbird in safe-mode, which does prevent the problem from happening.

It would be nice, though, if I didn't have to go into safe-mode every time I open Thunderbird!

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Chosen Solution

Hmm, I am guessing. But try disabling hardware acceleration in Tools menu (alt+T) > options > advanced > general

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Matt said

Hmm, I am guessing. But try disabling hardware acceleration in Tools menu (alt+T) > options > advanced > general

Sorry to reply so late, Matt, but I've been in communicado for the past dozen days.

Disabling hardware acceleration seems to have done the trick.

Thank you, good sir!