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when I open Tbird on my macbook, it gives me an opening screen to pick an email and locks up

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  • 最后回复者为 dk2943

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I just got a new MacBook Pro. I immediately downloaded Thunderbird, I made sure it was the latest version. when I open Thunderbird, I get the screen to choose my email. There are 3 choices: New email, old email and skip. None of them work. There is also no red "close" button available, nor is there help. Nothing else on the screen works. I have deleted and downloaded agains with the same results. Help

I just got a new MacBook Pro. I immediately downloaded Thunderbird, I made sure it was the latest version. when I open Thunderbird, I get the screen to choose my email. There are 3 choices: New email, old email and skip. None of them work. There is also no red "close" button available, nor is there help. Nothing else on the screen works. I have deleted and downloaded agains with the same results. Help

所有回复 (4)

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try holding shift when you start Thunderbird.

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Unhappily, this did not have any effect.

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did you receive a prompt to continue in safe mode?

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I opened it in safe mode. No difference