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Firefox crashes; Firefox Freezes with Script Error

  • 2 replies
  • 1 has this problem
  • 20 views
  • Last reply by cor-el

synea
synea
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Hi I have constant problem with Firefox- constantly is freezing my computer and computer stops responding until generates a error message, saying this scipt is not responding and I need to close. then after 20 min again. I did firefox Safe Mode - the same problem, cleaning every day tem file, again; bp-24a3bd21-dd73-4f3c-af1c-5d64f2150506 5/6/2015 10:36 AM bp-cdc8c0b3-c15a-43de-a19e-c44e32150506 5/6/2015 10:26 AM 20aff472-3fed-445e-88cf-f65c7a6c0ccf 2/19/2015 11:07 AM 95c7689d-0f01-4ff4-8d01-de30280890b5 2/19/2015 11:06 AM 4d6edc06-cdbd-44d0-8a2b-2c6bd6aeb9e5 11/5/2014 3:38 PM bb165793-e110-4820-ae7e-1482ba27572d 10/21/2014 2:00 PM 548201e7-3422-4b1e-9e7e-5375a6b38527 9/2/2014 12:37 PM 69ebef80-1360-4fe7-a6a5-6a571491de5f

this is list of the resorts when it crashed. if this problem cannot be fix please let me know, so I can DE-installed. Regards, S

Hi I have constant problem with Firefox- constantly is freezing my computer and computer stops responding until generates a error message, saying this scipt is not responding and I need to close. then after 20 min again. I did firefox Safe Mode - the same problem, cleaning every day tem file, again; bp-24a3bd21-dd73-4f3c-af1c-5d64f2150506 5/6/2015 10:36 AM bp-cdc8c0b3-c15a-43de-a19e-c44e32150506 5/6/2015 10:26 AM 20aff472-3fed-445e-88cf-f65c7a6c0ccf 2/19/2015 11:07 AM 95c7689d-0f01-4ff4-8d01-de30280890b5 2/19/2015 11:06 AM 4d6edc06-cdbd-44d0-8a2b-2c6bd6aeb9e5 11/5/2014 3:38 PM bb165793-e110-4820-ae7e-1482ba27572d 10/21/2014 2:00 PM 548201e7-3422-4b1e-9e7e-5375a6b38527 9/2/2014 12:37 PM 69ebef80-1360-4fe7-a6a5-6a571491de5f this is list of the resorts when it crashed. if this problem cannot be fix please let me know, so I can DE-installed. Regards, S

All Replies (2)

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Product Firefox Version 37.0.2

https://support.mozilla.org/en-US/kb/update-firefox-latest-version

igd10umd32.dll = Intel(R) Graphics Technology

=============

Total Virtual Memory 4294836224

Available Virtual Memory 3545329664

System Memory Use Percentage 93

Available Page File 13058048

Available Physical Memory 127021056

Upgrade to the current Firefox.

If the problem returns, Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.