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screen freezes trying to open site

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

tredind
tredind
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screen freezes when opening a site like theblaze.com can only exit when force quit firefox

screen freezes when opening a site like theblaze.com can only exit when force quit firefox

Chosen solution

FredMcD Thanks for your help.I was able to find that my problem was in the plugin Shockwave Flash.It is now disabled,no more problem. Thanks again.

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All Replies (3)

FredMcD
FredMcD
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I went thru the site with no problems.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

tredind
tredind Question owner
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Chosen Solution

FredMcD Thanks for your help.I was able to find that my problem was in the plugin Shockwave Flash.It is now disabled,no more problem. Thanks again.

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: