Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

wacky crash -- i have a screen shot to send. firefox officially not functioning because of this "overtaking." please advise

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

working on os 10.7.5 -- i always have lots of tabs open. i hit command-n to open a new window and was hijacked -- no way out, a window that did not fully load, a check box but no info … i have a screen shot of the window. i LOVE firefox, please tell me i haven't lost all of my history … this window overtook all others, nothing else was functioning ...

working on os 10.7.5 -- i always have lots of tabs open. i hit command-n to open a new window and was hijacked -- no way out, a window that did not fully load, a check box but no info … i have a screen shot of the window. i LOVE firefox, please tell me i haven't lost all of my history … this window overtook all others, nothing else was functioning ...

All Replies (2)

more options

Can you put up the screenshot please? Thanks!!

Jon

more options

It could be one of those fake FBI / Interpol web pages that locks your browser and demands payment.

This add-on can stop such pages; disallow Script Button {web link} The Disallow Script button looks like a letter "M" and the title is the Minus Script, drag and drop the button on a toolbar. If the button is not displayed then nothing operates, except rules for plugins.


Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).