Firefox has randomly stopped working.... i have uninstalled and reinstalled and click on icon at bottom of desktop and circle starts then stops and nothing.
I used firefox when I turned my computer on. Played a few games on facebook and got off firefox..... forgot do check my email 10 mins later and firefox wouldn't work. It has done this many time before but I just would restart my computer and it would start working.... I did just that and when I click the icon at the bottom of my desktop the firefox emblem lights up and the blue circle starts to turn for about 5 seconds and then the circle disappears and the emblem fades and nothing ever happens... I uninstalled it and went to the webpage and downloaded the newest one and reinstalled it and still the same problem... not sure what is happening and im sure i lost all my cookies and bookmarks but i just want firefox to start working again...........................................
All Replies (1)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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