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Firefox crashes/ this is the report says its due to Shockwave?

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  • Last reply by cor-el

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Report ID Date Submitted 20b12b16-4e4c-49fa-8c85-308f6d0390c4 2/14/2015 4:50 PM 4a9d9c6a-c6f8-4535-adfa-1dc4f5842e6c 2/14/2015 4:49 PM 11cd7739-278d-45ea-9c8c-8fbdbb497a98 2/14/2015 4:48 PM 1d3b4dd6-cdf2-4bec-8d5c-e49bd9d08488 2/14/2015 4:46 PM c670346b-7f39-4f11-a8a5-b46703678ab6 2/14/2015 4:44 PM 69a81d9a-633c-4693-be05-f1314b1458d0 2/11/2015 4:33 AM

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).

See: