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Thunderbird reverts itself back to 31.2.0 after update to 31.3.0

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  • 1 has this problem
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  • Last reply by christ1

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In Windows 7, previous updates worked, but this version fails to restart after update, so I reboot computer and find release 31.2.0 has returned, along with the now annoying message to update again...

In Windows 7, previous updates worked, but this version fails to restart after update, so I reboot computer and find release 31.2.0 has returned, along with the now annoying message to update again...

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Now I am getting annoying messages to update to 31.4.0 that do not succeed. Thunderbird still reverts to 31.2.0.

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You can download the full installer from https://www.mozilla.org/en-US/thunderbird/all.html and run it.