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Firefox downloading failed, can't install addons

Posted

I can't download any file and I can't even install any addons. It just shows 'failed' in downloads window.

I've tried, 1. Removing profile and creating new one. 2. Reinstalled Firefox. 3. Even tried Portable version. 4. Allowed access in Windows firewall (No antivirus installed). 5. Installed 'Waterfox' 64-bit.

I am currently using Google Chrome and there is no problem there.

I can't download any file and I can't even install any addons. It just shows 'failed' in downloads window. I've tried, 1. Removing profile and creating new one. 2. Reinstalled Firefox. 3. Even tried Portable version. 4. Allowed access in Windows firewall (No antivirus installed). 5. Installed 'Waterfox' 64-bit. I am currently using Google Chrome and there is no problem there.

Modified by gullkhan0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Version 5.4.2.18903
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Classic Java Plug-in 10.25.2 for Netscape and Mozilla
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Picasa plugin
  • Shockwave Flash 15.0 d0
  • 5.1.30514.0
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

Application Basics
------------------
Name: Firefox
Version: 34.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports Extensions
--------------------------------
Name: Adblock Plus
Version: 2.6.5
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Ant Video Downloader
Version: 2.4.7.26
Enabled: true
ID: anttoolbar@ant.com
Name: Disable Anti-Adblock
Version: 3.1
Enabled: true
ID: {d49a148e-817e-4025-bee3-5d541376de3b}
Name: DownloadHelper
Version: 4.9.24
Enabled: true
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Name: Downloads Window
Version: 0.5.3
Enabled: true
ID: {a7213cf2-fa1e-4373-88ff-255d0abd3020}
Name: DownThemAll!
Version: 2.0.17
Enabled: true
ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Name: Element Hiding Helper for Adblock Plus
Version: 1.3
Enabled: true
ID: elemhidehelper@adblockplus.org
Name: Fast Dial
Version: 4.12
Enabled: true
ID: fastdial@telega.phpnet.us
Name: FastestFox
Version: 5.2.1
Enabled: true
ID: smarterwiki@wikiatic.com
Name: FireGestures
Version: 1.8.7
Enabled: true
ID: firegestures@xuldev.org
Name: GProxy Tool
Version: 1.65
Enabled: true
ID: {DCE88800-9606-11DC-8919-D33056D89593}
Name: Greasemonkey
Version: 2.2
Enabled: true
ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Name: gTranslate
Version: 0.9
Enabled: true
ID: {aff87fa2-a58e-4edd-b852-0a20203c1e17}
Name: Image Zoom
Version: 0.6.3
Enabled: true
ID: {1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}
Name: InstantFox
Version: 2.8.9
Enabled: true
ID: searchy@searchy
Name: Personas Plus
Version: 1.7.3
Enabled: true
ID: personas@christopher.beard
Name: Pocket
Version: 3.0.5
Enabled: true
ID: isreaditlater@ideashower.com
Name: Search By Image (by Google)
Version: 1.1.2
Enabled: true
ID: {ce7e73df-6a44-4028-8079-5927a588c948}
Name: Search by Image for Google
Version: 1.2.0
Enabled: true
ID: {ab4b5718-3998-4a2c-91ae-18a7c2db513e}
Name: Session Manager
Version: 0.8.1.5
Enabled: true
ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}
Name: SmoothWheel (AMO)
Version: 0.45.8.20130519.3
Enabled: true
ID: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}
Name: Speed Dial
Version: 0.9.6.16
Enabled: true
ID: {64161300-e22b-11db-8314-0800200c9a66}
Name: Stylish
Version: 1.4.3
Enabled: true
ID: {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Name: Stylish Sync
Version: 0.1.7
Enabled: true
ID: {0e3fc079-afbb-4a00-87e5-9486062d0f9c}
Name: Turn Off the Lights
Version: 3.0.0.16
Enabled: true
ID: stefanvandamme@stefanvd.net
Name: TweakMDB
Version: 1.0.4
Enabled: true
ID: {15a82062-5139-4855-9706-130a8a4be80c}
Name: X-notifier
Version: 3.4.9
Enabled: true
ID: {37fa1426-b82d-11db-8314-0800200c9a66}
Name: Clearly
Version: 10.2.1.7
Enabled: false
ID: readable@evernote.com
Name: FEBE
Version: 8.0.5
Enabled: false
ID: {4BBDD651-70CF-4821-84F8-2B918CF89CA3}
Name: FireShot
Version: 0.98.59
Enabled: false
ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}
Name: Hola Better Internet
Version: 1.5.26
Enabled: false
ID: jid1-4P0kohSJxU1qGg@jetpack
Name: ImageBlock
Version: 2.1
Enabled: false
ID: imageblock@hemantvats.com
Name: YouTube Center
Version: 2.1.0
Enabled: false
ID: jid1-cwbvBTE216jjpg@jetpack
Graphics
--------
Adapter Description: Intel(R) HD Graphics Family
Adapter Description (GPU #2): NVIDIA GeForce GT 540M
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: Unknown
Adapter RAM (GPU #2): 1024
Device ID: 0x0116
Device ID (GPU #2): 0x0df4
Direct2D Enabled: true
DirectWrite Enabled: true (6.1.7601.17514)
Driver Date: 3-25-2011
Driver Date (GPU #2): 11-27-2011
Driver Version: 8.15.10.2342
Driver Version (GPU #2): 8.17.12.8590
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 05041025
Subsys ID (GPU #2): 05051025
Vendor ID: 0x8086
Vendor ID (GPU #2): 0x10de
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
accessibility.browsewithcaret: true
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
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browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20141014134955
browser.startup.homepage: chrome://speeddial/content/speeddial.xul
browser.startup.homepage_override.buildID: 20141014134955
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browser.tabs.animate: false
browser.tabs.warnOnClose: false
dom.ipc.plugins.enabled.npmywebs.dll: false
dom.ipc.plugins.java.enabled: true
dom.max_chrome_script_run_time: 0
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dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.checkCompatibility: false
extensions.checkCompatibility.10.0: false
extensions.checkCompatibility.3.6: false
extensions.checkCompatibility.3.6b: false
extensions.checkCompatibility.3.6p: false
extensions.checkCompatibility.3.6pre: false
extensions.checkCompatibility.3.7a: false
extensions.checkCompatibility.4.0: false
extensions.checkCompatibility.4.0b: false
extensions.checkCompatibility.4.0p: false
extensions.checkCompatibility.4.0pre: false
extensions.checkCompatibility.4.2: false
extensions.checkCompatibility.4.2a: false
extensions.checkCompatibility.4.2b: false
extensions.checkCompatibility.4.2p: false
extensions.checkCompatibility.4.2pre: false
extensions.checkCompatibility.5.0: false
extensions.checkCompatibility.5.0a: false
extensions.checkCompatibility.5.0b: false
extensions.checkCompatibility.5.0p: false
extensions.checkCompatibility.5.0pre: false
extensions.checkCompatibility.6.0: false
extensions.checkCompatibility.6.0a: false
extensions.checkCompatibility.7.0: false
extensions.checkCompatibility.7.0a: false
extensions.checkCompatibility.8.0: false
extensions.checkCompatibility.8.0a: false
extensions.lastAppVersion: 34.0
font.default.x-western: sans-serif
font.internaluseonly.changed: true
general.useragent.extra.brc: BRI/1
general.useragent.extra.microsoftdotnet: (.NET CLR 3.5.30729)
gfx.blacklist.suggested-driver-version: 10.6
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
media.gmp-gmpopenh264.lastUpdate: 1413720532
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1414282100
network.cookie.cookieBehavior: 3
network.cookie.prefsMigrated: true
network.dns.disableIPv6: true
network.dnsCacheEntries: 512
network.dnsCacheExpiration: 3600
network.http.max-persistent-connections-per-proxy: 16
network.http.max-persistent-connections-per-server: 4
network.http.pipelining: true
network.http.pipelining.maxrequests: 8
network.http.pipelining.ssl: true
network.http.proxy.pipelining: true
network.protocol-handler.expose.mailto: true
network.protocol-handler.external.mailto: false
places.database.lastMaintenance: 1414277828
places.history.expiration.max_pages: 999999999
places.history.expiration.transient_current_max_pages: 999999999
places.history.expiration.transient_optimal_database_size: 63005081
plugin.disable_full_page_plugin_for_types: application/pdf,audio/x-mpeg,audio/mpeg,video/mp4,video/mpeg,video/x-mpeg,audio/mp4
plugin.importedState: true
plugin.state.np32dsw: 2
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plugin.state.npdeployjava: 2
plugin.state.npdrmv: 0
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plugin.state.npwatweb: 0
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plugin.state.npwmsdrm: 0
plugin.state.npystate: 0
print.print_printer: Microsoft XPS Document Writer
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user.js Preferences
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Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Important Locked Preferences
----------------------------
JavaScript
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Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------

iamjayakumars 493 solutions 5983 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset . Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information. '''''Note:''' After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Reset Firefox – easily fix most problems]] article for more information. To Reset Firefox: # Open the Troubleshooting Information page using one of these methods: #*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open. #*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page. #At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: [[Image:Button reset]]. Click on it. #Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported. #Click Finish and Firefox will reopen. Did this fix the problem? Please report back to us! Thank you.

Question owner

No, this didn't solve the problem.

However I restored my system to a previous point (2 days back) and everything is working smoothly now.
No, this didn't solve the problem. However I restored my system to a previous point (2 days back) and everything is working smoothly now.