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blank on right side of the broweser

  • 3 replies
  • 2 have this problem
  • 14 views
  • Last reply by FredMcD

KCgoh
KCgoh
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there is a blank space on the right side of my Mozilla and i have tried reinstalling it but it doesn't fix the problem. i have also tried to run in safe mode and the blank space doesn't appear in safe mode. Any idea how to fix this?

there is a blank space on the right side of my Mozilla and i have tried reinstalling it but it doesn't fix the problem. i have also tried to run in safe mode and the blank space doesn't appear in safe mode. Any idea how to fix this?

All Replies (3)

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

KCgoh
KCgoh Question owner
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I disabled everything in the plugins and my extensions, appearance and service are empty.. but its still the same

FredMcD
FredMcD
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the blank space doesn't appear in safe mode

This means that the problem is an add-on, user setting, or

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press Enter.

Select Advanced > General. Look for and turn off Use Hardware Acceleration. Then check ALL of your settings; Browser and add-ons.

Poke around safe web sites. Are there any problems?. Then restart.

Modified by FredMcD