Firefox update 32.0 doesn't allow me to run flash videos, that includes youtube and any xyz sites...... Also the cursor keeps hanging every second?
Flash and Firefox updates are latest. all video sites ask me to send a crash report , try reloading but doesnt help. i have noticed these problems since i upgraded firefox to 32.0.
All Replies (6)
Crash Reports listed under More system details
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. Disable All of them.
Signature igdumd32.dll@0x17553
Process Type plugin Shockwave Flash Version:15.0.0.152 Filename:NPSWF32_15_0_0_152.dll
Flash Process Dump Sandbox
memory usage is a bit high
Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
- Go to this Adobe Flash Player Help page.
- Right-click on the Flash Player logo on that page.
- Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
- Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
The image "fpSettings1.PNG" does not exist.
- Remove the check mark from Enable hardware acceleration.
- Click Close to close the Adobe Flash Player Settings Window.
- Restart Firefox.
This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.
Your More system details says you have crash reports pending.
In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.